BarberChop support

The preview doesn't look like me.

Retake your photos (Settings → Retake my photos): have a friend take them about 1 m away, in soft, even light, with dry hair. Sharp photos make the biggest difference.

How do I use my barbershop's code?

Tap Get more on the main screen and enter the code your barber gave you.

A preview failed.

Failed previews are refunded automatically. Try again in a few minutes.

I bought a pack but don't see my previews.

Make sure you're online and reopen the app; purchases are delivered the next time the app connects.

How do I delete my data?

Settings → Delete my photos and previews. See the privacy policy.